Chapter 1. SafeAccess Introduction and Overview

How to contact Safe Software, Inc.

Mailing Address:
Safe Software, Inc.
550 Basin Drive
Kissimmee, FL 34744
USA

Voice - Technical Support, Sales, and Marketing:
(877) 793-0777 or
(407) 944-7233

Fax:
(407) 944-7234

Hours of Operation:

Business Hours:

9:00am - 6:00pm Eastern Standard Time, Business days

Technical Support Hours:

9:00am - 6:00pm Eastern Standard Time, Business days

Emergency Technical Support Hours:

24 hours every day. (See emergency contact procedure below.)

Email:
Email@SafeSoftware.Com

Internet Website:
WWW.SafeSoftware.Com

Emergency Technical Support Contact Procedure:
If you have an urgent need to contact technical support please page a technician using the following procedure. Emergency technical support is available 24 hours a day, 7 days a week.

Dial (800) 759-8888 or 1-601-960-9548 if outside of the USA. Enter the PIN number 2201900 followed by the # key when prompted. Enter the telephone number you would like the technician to use when returning your call followed by the # key 2 times when prompted. If the primary technician does not return your call within 15 minutes please page the secondary technician. The secondary technician may be paged using the same procedure. Substitute the PIN number 1601247 in place of the PIN number above.